Privacy Policy

1. Information We Collect

We collect information in two ways: information you provide directly to us, and information collected automatically when you visit our website.

Information You Provide

• Your name, phone number, and email address when you fill out a contact or estimate request form.
• Your project address or general location if provided in a form submission.
• Any messages or notes you include in a form or email to us.

Information Collected Automatically

• Browser type and version, operating system, and device type.
• Pages visited on our website and time spent on those pages.
• Referring URL (the website that brought you to ours).
• IP address and approximate geographic location derived from it.
• Cookies and similar tracking technologies (see Section 4 below).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or estimate request and schedule a consultation.
• To communicate with you about your project, including follow-up calls and emails.
• To improve our website content and user experience based on how visitors interact with the site.
• To understand which pages and services are most relevant to visitors in our service area.
• To comply with legal obligations when required.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not use your information to send unsolicited commercial messages.

3. Cookies and Analytics

Our website uses cookies - small text files stored on your device - to help the site function properly and to understand how visitors use it. We may use analytics tools such as Google Analytics to collect anonymous usage data. This data does not identify you personally.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Disabling cookies may affect certain features of our website.

Our contact forms are powered by Tally (tally.so). When you submit a form, your data is transmitted to Tally's servers and subject to their privacy policy. We only use Tally to receive and store your contact information - we do not share it with other parties through the form platform.

4. Data Retention

We retain contact form submissions and related communication records for as long as reasonably needed to respond to your inquiry and manage any ongoing project relationship. If you ask us to delete your information and there is no active project or legal obligation requiring us to keep it, we will remove it from our records within a reasonable time.

Anonymous analytics data collected through cookies or third-party tools may be retained by those platforms according to their own data retention policies.

5. Your Rights

Depending on your location, you may have certain rights regarding the personal information we hold about you. These may include:

• The right to know what personal information we have collected about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your information (subject to legal retention requirements).
• The right to opt out of certain data uses.

To exercise any of these rights, contact us at contact@lynnhavenartificialgrass.com or call us at (850) 788-4298. We will respond within a reasonable time.

6. Third-Party Links

Our website may contain links to external websites for informational purposes. We are not responsible for the content or privacy practices of those sites. We recommend reviewing the privacy policy of any third-party site you visit through a link on our website.

7. Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption for data transmission. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any update constitutes your acceptance of the revised policy.

9. Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Lynn Haven Artificial Grass Installation

905 Minnesota Ave

Lynn Haven, FL 32444